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Customer Testimonial

'B2B has become an integral part of our sales and marketing team by providing us with great leads that result in sales. B2B keeps our marketing message clear and consistent. We look forward to working with B2B for a long time to come.'
–Chuck Boyle
 Skyline Displays


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Customer Touch - Customer Loyalty and Retention Programs

In today's competitive market, it is essential that you stay in constant communication with your customers in order to ensure loyalty and future sales.  A customer retention program that includes email, direct mail and a personal phone call can help increase revenues and ensure your customers don't get ignored, or worse, go to the competition. 

An outbound calling campaign will make your customers feel appreciated and in-the-know.  We can contact your customers regarding:

  • New Product Introductions
  • Product Upgrades
  • Upcoming Events: Trade Shows, Webinars, User Group Meetings
  • Educational Seminars and Continuing Education Opportunities
  • Pending Expirations of Support or Warranties
  • Product Recalls

We can also ensure your customers have the latest samples and informational brochures.  This two way communication can also serve to address any customer loyalty and service issues and ensure complete satisfaction.


 
 
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